Delete My Retenga Account


If you’d like to permanently delete your Retenga account and associated personal data, you can request it here.

What happens when you request deletion?

  • Your profile and login details will be removed
  • Your loyalty and rewards data will be deleted
  • Your personal information will no longer be accessible

Some records may be retained where required by law, tax, or fraud-prevention obligations.


To help us process your request correctly, please use the email address associated with your Retenga account.

Request Account Deletion

This form is for users of the Retenga mobile app.